Right of Withdrawal

Who sells the purchase

Premium and Lifetime are sold through Stripe Managed Payments and labelled “Sold through Link” in the checkout. For the payment transaction, Link (a Stripe company) is the merchant of record. Withdrawal and refunds are therefore handled by Link under the Sold Through Link Terms, including their country-specific provisions. Resunivo provides the resume service and remains your contact for its use and quality.

14-day cooling-off period

If you are a consumer in the EU, or in another country whose law grants a cooling-off period, you can withdraw from your purchase within 14 days without giving a reason, as provided in the Sold Through Link Terms and by law. Premium and Lifetime are provided immediately after payment. Resunivo does not ask you to give up this right.

How to withdraw

Contact Link support, state clearly that you wish to withdraw from the order and give “cooling off period” as the reason. Include the order confirmation or the email address used for the purchase. Sending your statement before the deadline is enough; keep proof of when you sent it. You may use this optional text: “I hereby withdraw from my contract for the purchase of Resunivo [Premium / Lifetime], ordered on [date], email used: [email], name: [name].”

If you are unsure, you can also write to support@apply-germany.com and we will help you reach Link.

Refunds

After a valid withdrawal, Link refunds the payment to the original payment method within the period required by law, normally within 14 days. Link's refund policy also allows requests within 60 days for certain problems, such as a product not received or not as described, and unauthorised or duplicate payments. Once refunded, the related Premium or Lifetime access ends; other purchases are not affected.

Failed payments and disputes

A failed or cancelled payment does not create a purchase and does not unlock access. Payment disputes (chargebacks) are handled by Link. While a dispute is open the related access is paused, and it is restored if the dispute is decided in favour of the payment. Contacting Link support or us first is usually faster.

Problems with the service

If a purchased feature does not work as described, contact support@apply-germany.com. We will try to fix it and can support a refund request with Link. Your statutory rights remain unaffected.